SEOUL, April 28: Balancehero, a leading fintech company operating in India and founded by CEO Charlie Lee, announced that it shared its artificial intelligence (AI)-powered microfinance technology and success stories in the Indian market with the World Bank and global financial policymakers during a recent visit to its Korea office.
On April 25, more than 40 policymakers from Indonesia, Vietnam, the Philippines, and Pacific island nations visited Balancehero as part of a joint policy training program organized by the World Bank and the Korea SMEs and Startups Agency. The visit aimed to discuss best practices in fintech for developing countries and explore financial inclusion strategies for low- and middle-income populations.
During the event, Balancehero presented its rapid growth story as a Korean fintech firm expanding in India, highlighting the company’s technological edge in AI-based alternative credit scoring (ACS) and the positive social impact of its inclusive financial services. The company engaged in a Q&A session focused on the technical advantages of its AI credit assessment and the broader implications for financial inclusion.
Balancehero currently provides microcredit services to India’s 1 billion mid- and low-credit individuals using its proprietary ACS, which leverages a large language model (LLM) and machine learning (ML) technologies. By analysing smartphone data and transaction histories, the platform recommends optimized loan products and enables quick loan approval—often within one minute—even for those excluded from traditional financial systems.
The company’s AI-driven microfinance model has been recognized as a significant example of expanding financial inclusion in developing economies. Building on this exchange, Balancehero plans to strengthen collaboration within the global financial innovation ecosystem and continue its mission to make financial services universally accessible.
About Balancehero India
Balancehero India Private Limited is the operator of TrueBalance, an RBI authorised prepaid payment instrument (PPI) issuing entity. TrueBalance, founded in 2016, is a leading financial services platform that offers solutions for all its customers’ financial needs, including loans, utility bill payments, and prepaid recharges. With an NBFC and PPI licence, Balancehero India is a pioneering company that leads the way in innovation in its sector. It has been recognised as a ‘Soonicorn’ that serves more than 90% of the country’s postcodes. TrueBalance has raised over $84 million in equity funding from marquee global investors such as SoftBank, Naver, and Line, among others. The company’s goal is to become the go-to financial services platform for the next billion people in India, advancing financial inclusion amongst the unbanked and underbanked and playing a crucial role in the nationwide push towards the Digital India initiative.
